Continuum of Care – Patient Journey: embedding core business fundamentals under the influence of an e-Enabled Health future

Miss Elizabeth Ellis1

1Telstra Health, Communicare, Adelaide, Australia


Purpose:  e-Enabled health systems influence on Continuum of Care

Nature/Scope:  embedding state of health core business and clinical governance fundamentals such as evidence based best practice, decision support tools for your whole workforce, knowing your population and capacity to deliver services for unique communities with all of the systems you may or may not have at hand in your place both now and in the future.

Issue/problem:  retain focus in eHealth tech on closing the gap mandates on addressing health inequalities, life expectancy and social determinants.

Outcome/conclusion:  Explore the continuum of care/patient journey with an eHealth lens to respond to self and family centred multidisciplinary care.




Telstra Health, Communicare – 3yrs to present:  business consultant, account manager and primary care/clinical governance consultant.

Flinders Closing the Gap Program:  inplement COAG adapted Flinders Model for chronic disease self management and tobacco intervention.

Country Health SA – Aboriginal Health Directorate:  COAG Primary Health Care Programs Manager:  Audits of Aboriginal Chronic Disease, Family Wellness and Aboriginal Health Checks.

Menzies, One21seventy:  CQI program education and facilitator.

Kimberley Aboriginal Medical Service:  Population Health Coordindator

Broome Regional Aboriginal Health Service:  Population Health Coordinator

Bila Muuji Aboriginal Medical Services Inc (Walgett, Bourke, Wellington, Orange, Brewarrina, Orana Haven):  Population Health & ITC Coordinator